Your privacy matters to us. This page explains exactly what personal information 30 ph collects when you use our Philippines gaming platform, how we use it, who we share it with, and what rights you have over your own data. Please read this before you register or deposit.
A clear breakdown of the personal data 30 ph gathers, the purpose behind each type, and how long we keep it.
When you register on 30 ph, we collect your full name, date of birth, email address, and mobile number. This information is required to create and verify your account, confirm that you meet the minimum age requirement of 18 years, and ensure that only one account exists per person. We also collect your preferred username and a securely hashed version of your password — we never store your password in plain text. Your account details are retained for as long as your account remains active and for a period thereafter as required by applicable Philippine regulations. If you close your account, we will retain only the minimum data necessary to comply with our legal obligations.
To process deposits and withdrawals in Philippine pesos (₱), we collect payment method details such as your GCash or Maya account reference, local bank account identifiers, and transaction amounts. We do not store full card numbers or complete banking credentials on our servers — payment processing is handled through secure, encrypted channels. Transaction records are kept for a minimum period as required by Philippine financial regulations and anti-money laundering rules. We use this data solely to process your payments, investigate disputes, and comply with regulatory reporting requirements. You can review your transaction history at any time from within your account on the Deposit page.
We record your activity across the Game Lobby and Live Casino, including the games you play, session durations, bet amounts, and outcomes. This data helps us deliver a personalised experience, power the Wins section, and administer the VIP programme fairly. Gaming activity logs are also used to detect unusual patterns that may indicate problem gambling, account compromise, or fraudulent behaviour. We use this information to fulfil our responsible gaming obligations and to improve the overall quality of the platform. Aggregated, anonymised gaming data may be used for internal analytics and product development, but it will never be linked back to your individual identity in any external report.
When you access 30 ph from your mobile browser or any other device, we automatically collect certain technical information including your IP address, device type, operating system, browser version, and general location data derived from your IP. This data is used to optimise the platform for your device, detect suspicious login attempts, and maintain the security and stability of our systems. We do not use device data to build advertising profiles or share it with third-party marketing networks. Location data is used only at a country level to confirm that you are accessing the platform from the Philippines and to comply with any applicable geographic restrictions. Technical logs are retained for a limited period and are then securely deleted.
As a player based in the Philippines, you have clear rights regarding the personal information we hold about you.
You may request a copy of the personal data we hold about you at any time. We will respond to verified access requests within a reasonable timeframe. Your request should be submitted through our support team, and we may ask you to confirm your identity before releasing any information.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic account details directly from your account settings, or contact our support team for changes that require manual review, such as your registered name or date of birth.
You may request that we delete your personal data, subject to our legal obligations to retain certain records. Where deletion is not possible due to regulatory requirements — such as anti-money laundering record-keeping rules — we will inform you of the specific reason and the minimum retention period that applies to your data.
30 ph does not sell your personal data to third parties. We share your information only with trusted service providers who help us operate the platform — including payment processors, identity verification partners, and fraud prevention services — and only to the extent necessary for those specific purposes. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy laws. We may also disclose your data to regulatory authorities or law enforcement agencies in the Philippines where we are legally required to do so. We will never share your data with advertisers or data brokers. If you have questions about specific third parties we work with, please contact our support team for more information.
Quick answers to what Filipino players most often ask about how their data is handled on 30 ph.
If you have any concerns about how 30 ph handles your personal data, our support team is ready to help. You can also visit the FAQ page for quick answers, or head to the Register page to create your free account with confidence.